About Us

Welcome to Ok Beauty, your number one online destination for all things beauty and skincare! We are a family-owned business based in Nashville, Tennessee that is passionate about helping our customers look and feel their absolute best.

Our Story

Ok Beauty first opened its doors in 2015 when sisters Katie and Sarah decided to turn their shared love of beauty products into a business. Katie worked as a makeup artist and esthetician, while Sarah had experience managing retail stores. Together, they saw an opportunity to create an online platform that offered quality beauty essentials at affordable prices.

The name Ok Beauty was inspired by their vision to provide “okay-priced” products to consumers who didn’t want to sacrifice quality to save money. Katie and Sarah bootstrapped the business from the ground up, starting off small with just a few hundred beauty products. Through word-of-mouth and social media marketing, the brand steadily grew over the next few years.

In 2018, Ok Beauty expanded its product line to over 5,000 skincare, makeup, haircare and bath & body items. We also brought Katie’s husband John on board to oversee operations and marketing. With Katie’s expertise in beauty products, Sarah’s retail management skills, and John’s marketing savvy, our family-owned business was poised for even faster growth.

Today, Ok Beauty carries over 10,000 products from hundreds of top beauty brands. We have a team of 12 passionate beauty lovers working behind the scenes to curate our catalog, provide exceptional customer service, and keep our business running smoothly. Our goal is to make Ok Beauty the leading online destination for great beauty finds at affordable prices.

Our Values

At Ok Beauty, we live by three core values that guide every aspect of our business:

  • Quality – We carefully vet every product to ensure it meets our standards for ingredients, formulation, and performance. If we wouldn’t use it ourselves, we won’t sell it.
  • Affordability – Beauty products should be accessible to all, which is why we focus on offering “okay-priced” items. You’ll never find inflated price tags at our shop.
  • Customer Happiness – Getting glowing reviews from happy customers is our ultimate measure of success. We go above and beyond to provide an exceptional shopping experience.

These simple values inspire our team to work hard in providing you with the very best beauty products and service.

Why Shop With Us?

There are countless reasons to make Ok Beauty your go-to beauty destination! Here are just a few of the perks you’ll enjoy:

Huge Product Selection

With over 10,000 beauty finds, we’ve got you covered from head to toe. We carry everything from luxury skincare serums to affordable drugstore mascaras and everything in between. New products are added daily across all categories:

  • Makeup – Foundation, concealer, blush, bronzer, highlighter, eyeshadow, eyeliner, mascara, lip products and more from top brands. We’ve got the cult classics along with the latest innovative launches.
  • Skincare – A complete skincare regimen with cleansers, toners, serums, moisturizers, masks and treatments. Our skincare range addresses concerns like acne, anti-aging, dryness, oiliness and more.
  • Haircare – Shampoos, conditioners, treatments, styling products, hair tools and accessories. We offer solutions for all hair types and needs.
  • Bath & Body – Luxurious soaps, shower gels, lotions, deodorants, fragrance mists and candles for head-to-toe pampering.

Carefully Curated

Our team hand selects each product to ensure it meets our quality standards. We extensively research ingredients, formulations, effectiveness and brand reputation when building our catalog. If a product doesn’t make the cut, we don’t sell it. You can trust that everything in our shop is vetted.

Affordable Pricing

Our motto is “okay prices for quality finds” which means we focus on affordable pricing. Our prices are competitive with major retailers so you can get salon-quality products without the markup. We offer weekly deals, flash sales, and seasonal promotions to help you save even more.

Free U.S. Shipping

We offer free standard shipping on all U.S. orders over $50. No minimum purchase required! For orders under $50, shipping is an affordable flat rate of $5.

Easy Returns

We stand behind the products we sell which is why we offer a 30-day money back guarantee on all purchases. If you’re not completely satisfied with any item, return it to us within 30 days for a full refund.

Exceptional Service

Our team loves beauty just as much as you and we’re dedicated to providing an amazing customer experience. We’re always here to help with personalized product recommendations, order issues, or questions about our service. Just contact us anytime for a fast, friendly response.

With huge selection, affordable prices, free shipping, easy returns and great service, Ok Beauty has everything you need to look and feel your best!

Giving Back

Giving back to our community is extremely important to us. That’s why a portion of every purchase supports our monthly donations to women’s shelters across the Nashville area. We also partner with local high schools and community colleges to provide beauty scholarships for students pursuing cosmetology careers.

Meet Our Team

Ok Beauty wouldn’t be what it is today without our incredible team. Get to know the beauty lovers behind our brand:

Katie – Co-Owner and Beauty Expert

With over a decade working as a licensed esthetician and makeup artist, Katie brings unmatched beauty expertise. She hand-selects and tests every skincare and makeup product to curate our catalog. Katie also creates educational beauty content and provides personalized recommendations.

Sarah – Co-Owner and Operations Manager

Sarah oversees daily operations and customer experience. Her background in retail management ensures seamless inventory control, shipping, returns and service. She also manages our affiliate and influencer programs.

John – Co-Owner and Digital Marketing Manager

As our digital marketing expert, John handles all branding, social media, SEO, advertising and email campaigns. He helps spread the word about Ok Beauty to new audiences.

Emma – Content Manager

Emma creates all product descriptions, blog posts and other website content. She’s a beauty content whiz!

James – Graphic Designer

James designs our website, branding assets, marketing materials and product images. He brings our beautiful brand aesthetic to life.

Rachel – Customer Experience Manager

Rachel heads up our stellar customer service team to provide support via phone, email and chat. She goes above and beyond for every customer.

Olivia – Shipping Manager

Olivia oversees our warehouse team who process all orders with care, accuracy and speediness to get you your beauty goodies asap!

Our amazing team’s passion shines through in every bottle of serum, eyeshadow palette and scented candle we ship out. We can’t wait for you to experience Ok Beauty!

Picture of Admin

Admin

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